1. Refunds Policy
1.1 No Refunds Available
Clear Statement: Currently, no refunds are available for any subscription.
- Digital content is delivered instantly
- Immediate access is provided after subscription payment
- Service delivery is complete with payment itself
- No refund mechanism is available
1.2 Digital Delivery Nature
Since prompts become instantly available on the platform after taking a subscription, refund policy is not applicable.
1.3 Refunds for Payment Issues
Refunds will be provided in the following circumstances:
- Failed payment transactions where amount is deducted but service is not activated
- Duplicate payment charges for the same subscription period
- Accidental multiple payments made in error
- Technical errors resulting in incorrect charges
1.4 Refund Request Process
To request a refund for eligible cases, please provide:
- Email request to: hardikv682@gmail.com with subject "Refund Request"
- Transaction ID and payment reference number
- Screenshots or evidence of the payment issue
- Account username and registered email address
- Detailed description of the problem
1.5 Refund Processing Timeline
For eligible refund cases:
- Request acknowledgment: Within 24 hours
- Refund initiation: Within 48 hours of receiving valid refund request
- Refund completion: 5-7 business days from initiation
- Refund method: Original payment method used for transaction
1.6 Chargeback and Dispute Handling
In case of payment gateway disputes or chargebacks:
- Contact us immediately before initiating chargeback for faster resolution
- We will work with payment gateway and banks to resolve disputes fairly
- Unfounded chargebacks may result in temporary account suspension pending resolution
- All dispute resolutions will follow payment gateway and banking protocols
This policy applies to all subscription plans:
- Monthly Plan: ₹79 per month - No refunds
- Quarterly Plan: ₹199 per 3 months - No refunds
2. Cancellations Policy
2.1 No Cancellations
Important: Subscription cancellation is not possible.
- Once subscription is purchased, cancellation cannot occur
- Subscriptions remain active for their full duration
- Mid-term cancellation facility is not available
2.2 Subscription Duration
Access remains available until the subscription validity period is complete. There is no auto-renewal policy.
3. Reasons for No Refund Policy
3.1 Instant Content Delivery
- Content access is provided immediately upon payment
- Digital prompts can be copied and used instantly
- Service delivery is complete upon access grant
- Content cannot be "returned" like physical products
3.2 Platform Protection
- Prevents misuse of subscription access
- Protects against content theft
- Ensures fair usage for all subscribers
- Maintains platform sustainability
4. Prompt Delivery
3.1 Instant Access
Immediate Delivery: As soon as a user takes a subscription, prompts become instantly available on the platform.
- Complete prompt text access is instant
- Access to all content categories
- Copy facility is available
- Access guaranteed for the full subscription period
3.2 Digital Service Value
Complete service delivery occurs with the subscription itself, therefore there is no scope for refund.
5. Payment Processing
5.1 Secure Payment Gateway
All payments are processed through secure, authorized payment gateways. Once payment is confirmed, subscription access is activated immediately.
5.2 Payment Confirmation
You will receive payment confirmation and subscription activation notification immediately after successful payment processing.
6. Technical Issues
6.1 Access Problems
If you experience technical difficulties accessing your paid content due to platform issues, we will:
- Resolve technical problems promptly
- Extend your subscription period to compensate for downtime
- Provide alternative access methods if needed
6.2 Payment Issues
In rare cases where payment is deducted but access is not granted due to technical errors, we will immediately activate your subscription or assist with payment gateway resolution.
7. User Responsibility
7.1 Careful Consideration
Before subscribing, please:
- Review our platform features and content
- Understand the digital nature of our services
- Consider your content needs carefully
- Read all terms and policies
7.2 Free Content Preview
You can explore prompt images and descriptions without subscription to help make an informed decision before purchasing access to prompt text.
8. Exceptional Circumstances
8.1 Platform Unavailability
If our platform becomes permanently unavailable due to business closure or technical failures, we will make reasonable efforts to provide alternative access or partial compensation based on unused subscription time.
8.2 Account Violations
Accounts terminated for policy violations are not eligible for any refunds or compensation.
9. Legal Compliance
This policy complies with Indian digital commerce regulations and reflects the standard practice for digital content platforms providing instant access services.
10. Policy Acknowledgment
By subscribing to our platform, you acknowledge and agree to this no refund and no cancellation policy. This policy is clearly stated during the subscription process.
11. Alternative Support
11.1 Customer Service
While we cannot offer refunds, our customer service team is available to:
- Help maximize your platform usage
- Provide guidance on content features
- Resolve technical access issues
- Answer questions about platform functionality
11.2 Grievance Officer
Grievance Officer for Refund Disputes:
Name: Customer Relations Officer
Email: hardikv682@gmail.com (Subject: "Grievance - Refund")
Phone: +91 9510254405
Address: Visnagar, Gujarat, India, PIN: 384315
Response Time: Within 24 hours
Resolution Timeline: 7-15 business days
11.3 Contact for Support
Customer Support Contact:
Email: hardikv682@gmail.com
Phone: +91 9510254405
Address: Visnagar, Gujarat, India, PIN: 384315
12. Policy Updates
This cancellation and refund policy may be updated periodically. Any changes will be communicated to users through platform notifications or email.